Privacy Policy

Effective Date: 10/06/ 2026

At Kilimanjaro Fresh, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when visiting our website or interacting with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide, including:

  • Full Name
  • Email Address
  • Phone Number
  • Company or Business Name
  • Location or Region
  • Information submitted through contact forms or distributor applications

Non-Personal Information

Information collected automatically when you visit our website, such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on the website
  • Referring websites

2. How We Use Your Information

We use the information collected to:

  • Respond to inquiries and customer requests
  • Process distributor and partnership applications
  • Provide information about our products and services
  • Improve website performance and user experience
  • Analyze website traffic and trends
  • Communicate important updates and announcements
  • Protect the security and integrity of our website

3. How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no internet transmission or electronic storage method can be guaranteed to be completely secure.

4. Sharing of Information

Kilimanjaro Fresh does not sell, rent, or trade your personal information to third parties.

We may share information only when:

  • Required by law or legal process
  • Necessary to protect our rights, property, or safety
  • Working with trusted service providers who assist in operating our website or business activities

Any third-party service providers are required to maintain the confidentiality of your information.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze visitor behavior
  • Enhance user experience

For more information, please refer to our Cookie Policy.

6. Third-Party Links

Our website may contain links to external websites for your convenience.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Meet legal, regulatory, or business requirements
  • Resolve disputes and enforce agreements

When information is no longer required, it will be securely deleted or anonymized.

8. Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Withdraw consent for certain uses of your data
  • Object to specific processing activities

To exercise these rights, please contact us using the information below.

9. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that information has been collected from a child without appropriate consent, we will take steps to remove it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or website functionality.

Any updates will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Kilimanjaro Fresh

Arusha, Tanzania
Phone: +255 622 000 888
Email: info@kilimanjarofresh.co.tz